New patients
Welcome! Here is what to expect
It doesn’t matter how long it has been since your last visit. You are welcome here.
Your first visit, step by step
1
Book a time
Choose a time online or call us. We will send a confirmation and a reminder the day before.
2
Tell us about you
Arrive ten minutes early to fill out a short health history, or ask us to email the forms beforehand.
3
Exam and cleaning
X-rays if you need them, a full exam, oral cancer screening and a gentle cleaning.
4
Your plan
We talk through what we found and give you a written plan with costs. You decide what happens next.
What to bring
- A photo ID
- Your dental insurance card, if you have one
- A list of the medicines you take
- Recent X-rays from your last dentist, if you have them
- For children: a parent or guardian at the first visit
Feeling nervous?
Many of our patients feel the same. Tell us when you book and we will plan a longer, slower visit. We explain each step before we do it, agree on a signal for “stop”, and you can bring headphones or a friend.
Insurance and payment
We want cost to be the easy part. Our front desk checks your benefits before your visit and files your claims for you.
In network with
- Delta Dental PPO
- Cigna Dental PPO
- MetLife PDP
- Aetna Dental PPO
- Guardian Dental
Out of network? We can still file your claim so you get your benefits.
Ways to pay
- Cash, credit and debit cards
- HSA and FSA cards
- Monthly payments with CareCredit
- A written estimate before treatment
No insurance? Join our plan
$349 a year
Two checkups and cleanings, all routine X-rays, one emergency exam and 15% off other treatment. Children’s plan $249 a year.
Questions from new patients
Are you accepting new patients?
Yes. We welcome new patients of all ages. Book online or call us, and we will usually find you a time within a week or two.
Which insurance plans do you take?
We are in network with most major PPO plans, including Delta Dental, Cigna, MetLife, Aetna and Guardian. If you have another plan, call us and we will check your benefits for you before your visit.
What if I don’t have dental insurance?
You are very welcome here. We give you a written estimate before any treatment, and we offer a yearly membership plan that covers your checkups, cleanings and X-rays and takes 15% off other treatment.
How can I pay?
We accept cash, all major credit and debit cards, HSA and FSA cards, and monthly payment plans through CareCredit for larger treatment.
How long is the first visit?
Plan on about 90 minutes. That gives us time to get to know you, take any X-rays you need, do a full exam and cleaning, and talk through what we find.
What should I do in a dental emergency?
Call us as soon as we open: we keep time free every day for emergencies. If you have spreading swelling, trouble breathing or swallowing, or bleeding that won’t stop, go to the nearest emergency room or call 911.